There is some important information regarding COVID-19 and dental appointment that you need to know. In our ongoing effort to safeguard the health of our entire community during this challenging time, we will be exercising maximum efforts to protect our patients and our staff. We added all available measures to deliver the highest standards of care available for this situation. New advanced Air Sterilization machines bought and installed. Pt Phone Screening, Before coming in Triage, extra extreme office hygiene and cleaning protocols, Cross-contamination and Deep sterilization systems put in place. More than ever, we are absolutely serious about everyone’s safety.
Our patient’s, staff’s and community safety and is of the utmost importance to us. Our offices will be closed till it’s safe to reopen for normal procedures. During this period we open time to time for limited ours for treating “True Emergency” *** situations such as severe infection, excruciating pain. uncontrollable bleeding and so on. Since we have very limited time and resources to serve our “True Emergency” situations, if you need to come in please make sure you meet the following descriptions(see below).
We are Closed until Further notice, Only can treat Emergencies.
Patients must call in advance for an appointment during office hours and will be screened for COVID-19 symptoms and risk factors prior to their visit and in-person. Please note that our office hours are subject to change.
Important note about COVID-19 and Dental appointment:
Please let us know if you have any of these symptoms and fill the forms Here:-runny nose-sore throat-cough-fever-difficulty breathing (severe cases)-recently traveled to any of the epicenter countries or have been in contact with someone who has COVID_19_forms Coronavirus disease (COVID-19) is characterized by mild symptoms including a runny nose, sore throat, cough, and fever. Illness can be more severe for some people and can lead to pneumonia or breathing difficulties. More rarely, the disease can be fatal. Older people, and people with other medical conditions (such as asthma, diabetes, or heart disease), maybe more vulnerable to becoming severely ill.
Because the COVID-19 outbreak is a rapidly evolving situation, appointments will be tentative as the health and safety of our community is our highest priority and we will continue to evaluate our operations daily based on the public health information that is available to us.
If you have a dental emergency and are not an existing patient of our offices and we can’t accommodate you please go to your nearest hospital emergency room.
Please try to update this page regularly however the situation change rapidly and we may not be able to provide updates in a timely fashion.
Thank you.
The BC Centre for Disease Control and the Public Health Agency of Canada, the World Health Organization, and other agencies are monitoring the spread of the novel coronavirus (COVID-19) and have published information for both healthcare practitioners and the public.
BC Centre for Disease Control has information for the public available in multiple languages here. This information is being updated regularly.
Symptoms of the virus are similar to other illnesses, including the flu and common cold (cough, sneezing, fever, sore throat and difficulty breathing).
Anyone in B.C. who is concerned that they may have been exposed to, or are experiencing symptoms of COVID-19, should contact their primary care provider, local public health office, or call 8-1-1.
for more information on COVID-19 and Dental appointment please visit the following links:
Public Health Agency of Canada
*** True Emergency conditions for COVID-19 and Dental appointment:
EMERGENT CARE Emergency dental care is defined as potentially life-threatening conditions requiring immediate management or treatment to stop ongoing tissue bleeding, alleviate severe pain or infection and include: Cellulitis as a result of an uncontrolled infection compromising the airway • Severe uncontrolled hemorrhage (bleeding) Trauma to the orofacial complex especially to facial bones that potentially compromise the patient’s airway Uncontrolled severe pain Uncontrolled infection
ESSENTIAL (URGENT) CARE Essential care is separate from emergency care and focuses on the management and treatment of conditions that require immediate attention to relieve pain and/or risk of infection. These should be treated as minimally invasively as possible. These conditions would include (but not limited to): Pericoronitis or third molar pain Post-operative osteitis (dry socket dressing changes) Abscess with localized pain and swelling Treatment required before critical medical procedures can be provided Dental trauma involving avulsion or luxation of a tooth Tooth fracture resulting in pain or causing soft tissue trauma
NON-ESSENTIAL (ELECTIVE) CARE Non-essential care is routine or non-urgent procedures and would include (but not limited to): Recall examinations including routine radiographs Routine debridement and preventive therapies Orthodontic procedures other than those to address acute issues (e.g. pain, infection, trauma) Restorative dentistry (including treatment of asymptomatic carious lesions) Aesthetic dental procedures.
